![]() "Add Bluetooth or Other Device" from Bluetooth settings page Remove Arc Touch mouse (and pen) from the "Other Devices" section in Bluetooth Settings window (several copies appeared here after unsuccessful attempts to re-'pair') Remove Arc Touch mouse (and pen) from the "Mouse, Keyboard & Pen" section in Bluetooth Settings window Remove/uninstall all Arc Touch mouse (and pen) references from the Bluetooth section in Device Manager (which can be accessed from the Bluetooth settings page) - use the local menu and 'uninstall device' I have managed to get both arc touch mouse and pen working again as follows: I believe a similar thing has happened to my pen too because the button won't trigger the Notebook, but the pen is paired.īefore I go any further I will say that when I try to 'pair' a bluetooth device with my SP4 I seem to have more success when I select "Add Bluetooth or Other Devices" before making my bluetooth device discoverable than if I do this the other way round. ![]() "Bluetooth Settings" page tells me that my Arc Mouse is Paired with my Surface Pro 4 (Windows 10 and fully up to date) but the mouse doesn't work. ![]()
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